Order Tracking

Tracking comes by email. There is no lookup form on this page.

When tracking is available, we will send tracking information to the email address associated with the order after the shipment is handed to the delivery provider.

Delivery estimates are estimates rather than guaranteed delivery dates unless we expressly state otherwise.

If tracking shows delivered but you cannot locate the package, or if the package arrives visibly damaged, contact support@queenrose.com with your order number and relevant details.

The full terms are in our Shipping Policy.